Plan’n Park’s personal data- and privacy policy


This is an overview detailing how we use the personal data which you give or leave behind when you visit our website and use the various services on the site


1. Owner- and contact information

This site is owned and maintained by: Plan'n Park, Suhmsgade 2C, 5th. 1125 København K

CVR: 38651722 (Danish company registration number)
Tel: (+45) 8190 8032


2. Gathering personal data
We will always inform you prior to gathering personal data about you. The data we collect may include e.g. name, your mail address, your phone number, license plate number(s), GPS-coordinates, payment information and similar identifiers as well as purchasing history.


We collect data when:

  • You buy parking on our App
  • When you sign up to our newsletter
  • When you create a profile on our App
  • When you contact our customer service

Even if you use your mail address in more than one instance mentioned above, your data will be collected in just one place.


3. Application of personal data
Personal data are collected and used for the following purposes

  • Fulfillment of orders in the Plan ‘n Park app
  • Signing up for our newsletter
  • Administration of user account/profile
  • Gathering and evaluation user reporting
  • Overview of purchasing history
  • Behaviour-based marketing and profiling
  • Statistics
  • Other marketing, e.g. on 3rd party platforms such as Facebook and Google

We stress that the use of your personal data when pushing marketing materials only take place if you have explicitly given your consent, unless the law allows us to contact you without consent


We track which parts of the website and our app our users visit as well as which products the users prefer. These datasets do not contain personal data. The data collected helps us better understand how the users use the website and the app. This information is used to improve both. We do use data on all our users’ navigation to understand how our users as a group use the site and the app, and based on this we try to improve the website and the app.


4. Forwarding
These personal data are not forwarded to a third party without your consent. However, in certain circumstances and according to the law it will be necessary to forward data to judicial authorities. This could e.g. include data forwarded to police in case of suspected credit card fraud.

In case the company is restructured or a partial or complete sale of the company, forwarding of data will be made only according to the relevant legal frame applicable regarding handling personal data.

5. Deletion of personal data
Your personal data will be deleted when we no longer need to have them in order to fulfill the purposes mentioned above. Anonymous data may be handled and stored for longer.

6. Cookies

We use cookies on our website. You can read more about this in the section on Cookies.

7. Security
We implement various security measures to ensure that our internal procedures meet the highest security standards. In this manner we strive to protect the quality and integrity of the your personal data in the best possible manner.

When a reservation or order is made on our app or website your credit card information will be sent directly to our payment handler. In this manner we do not have access to your credit card data. We use a leading payment handler, PayLike. Your personal data are password-protected


8. Your rights
You are at any time entitled to know the personal data about you which we handle, albeit with certain exceptions enshrined in law. Furthermore, you are entitled to object to the data-gathering and against further handling of your personal data. You also have the right to have data corrected, deleted or blocked.

9. Revoking conset
You are entitled to revoke any consent given at any time. We will then proceed to delete your data, unless vi can continue handling them on a different legal basis. Should you wish to revoke consent, you may contact us on or tel (+45) 5191 526

10. External links etc.

Our webstite may contain links to other websites or integrated sites. We are not responsible for the contents of other companies’ websites or their policies when it comes to the collecting of personal data. When you visit other sites, we encourage you to read the owner’s policy on protection personal data and their relevant policies.


11. Changing data and information
If you want us to update, change or delete personal data, we have gathered on you, if you want to access said data or if you have questions regarding our handling of personal data, please contact us on or phone (+45) 8190 8032. You may also write to the following address:

Plan ‘n Park
Pilestræde 40C, 3.t.h.
1112 Copenhagen K

12. Complaints
Should you wish to complain about the handling of your personal data your may contact us as per above. You may also contact the Danish authorities regulating the handling of personal data “Datatilsynet”.